Shopping Cart

  • No products in the cart.

Shopping Cart

  • No products in the cart.

Returns Policy

  • Home
  • ยป
  • returns policy
RETURNS POLICY

Cancellation, Returns and Defective Products:

 

Cancellation
Unless there has been an error on our part, or the Product you purchased is defective, we cannot accept returns on personalized Products, as these cannot be sold to anyone else. Our Website is designed to give customers every opportunity to check all input/personalization details.

Returns
If you want to return a Product, contact us, indicating which Product(s) and the number of Products to be returned and your reason for return. If the Product is returnable under these Terms and Conditions, we will arrange for the pickup of such Product(s) within 3 Working Days (Our Working Days are: Sunday through Thursday from 9:00 am to 6:00 pm) after our receipt of your return request.

Returns should be made within 14 days Working Days of delivery. Apparel Product(s) must be unworn and in perfect condition, with all the labels/tags. Swimming costumes and bikini bottoms should be tried on over underwear. Returns may not be accepted if the protection strip has been removed (swimming wear) and will be returned to you.

Any tech or camera product deemed defective must be inspected by Us in order to validate its condition before exchange/refund is given.

Defective Products
If you return a Product because of an error on our part, or because it is defective, this Product(s) must be returned in the condition in which you received it within 14 Working Days of delivery. We will arrange for the pickup of such Product(s) within 3 Working Days after our receipt of your return request.

Use the points on your card

If you already have a Yalla Rewards card, please insert the number.
Note: If you dont remember your card number, you can always update this information later on your profile details.
X